Account Deletion

Request permanent deletion of your Diemetal app account

Account Deletion Process

To permanently delete your Diemetal app account, please follow these steps:

  1. Open the Mobile App
    Launch the Diemetal app on your mobile device and log in to your account.
  2. Go to Profile Page
    Navigate to your profile page by tapping on your profile icon or the profile tab in the app.
  3. Access Privacy & Security Settings
    Look for "Account Privacy and Security Settings" or "Privacy Settings" in your profile menu and tap on it.
  4. Click Delete Account
    Scroll down to find the "Delete Account" option and tap on it to initiate the account deletion process.
  5. Automatic Logout
    You will be automatically logged out of your account immediately after confirming the deletion.
  6. 30-Day Grace Period
    Your account, listings, and all other data related to you will be permanently deleted in 30 days. If you wish to keep your account, simply log back in during this period to cancel the deletion.

Important Notice

Critical Information

This action is irreversible after 30 days. Once your account is permanently deleted, all your listings, saved content, and personal data will be removed from our servers and cannot be recovered. Make sure you really want to delete your account before proceeding.

What Happens When You Delete Your Account

When you delete your account, the following will occur:

  • Your profile and personal information will be permanently removed
  • All your listings will be removed from the app
  • You will lose access to all account features
  • Your username will become available for other users

Data Retention

Please note that some data may be retained for legal and business purposes:

  • Communication logs (for dispute resolution)
  • Security logs (for fraud prevention)
  • Analytics data (anonymized)

Important Considerations

Before You Delete

  • Download any important data you want to keep
  • Cancel any active subscriptions
  • Consider if you might want to return in the future

Alternative Options

Before deleting your account, consider these alternatives:

  • Deactivate Account: Temporarily disable your account
  • Privacy Settings: Adjust your privacy preferences
  • Data Export: Download your data before deletion
  • Contact Support: Discuss concerns with our support team

Contact Support

If you need assistance with account deletion or have questions, please contact us:

Email: diemetalofficial@gmail.com

Subject: Account Deletion Request

Response Time: Within 24-48 hours