Support

We're here to help you with any questions or issues

Contact Us

If you need assistance, have questions, or want to provide feedback, please reach out to us. We're committed to providing you with the best support experience.

Email: diemetalofficial@gmail.com

How We Can Help

Our support team can assist you with:

  • Account-related questions and issues
  • Technical problems with the app
  • Listing and trading assistance
  • Payment and transaction inquiries
  • Privacy and security concerns
  • Feature requests and feedback
  • General questions about the platform

Response Time

We aim to respond to all support inquiries within 24-48 hours. For urgent matters, please include "URGENT" in your email subject line, and we'll prioritize your request.

Before Contacting Support

To help us assist you more efficiently, please consider the following:

  • Include your account email or username
  • Describe your issue in detail
  • Include screenshots if applicable
  • Mention the device and app version you're using

Quick Links

You may also find helpful information in: